OUR WHY
To inspire clients to peak performance by delivering unparalleled value through innovative technology and human capacity development solutions
We have invested over 40 years into the pursuit of making organizations, teams, and their members more productive.
This quest to drive enhanced performance has been anchored by the twinned pillars of Technology Deployment and Capacity Development.
OUR HOW
We are respected as much for the quality of our products as for our flexibility in getting clients exactly what they need. We do not take refuge in weaknesses in contract specifications and service level agreements.
Consequently, we embrace the following core values:
- Integrity – we give our word and honour it – no matter what
- People first – it is in our name and our DNA
- Customer centric – clients are the life blood of our existence. You are what we do
- Social conscience – our goal is to empower and enable others
- Reliable – this is the companion of integrity. We work to earn your trust and keep it.
- Efficiency – we find the quickest route to resolution
- Adding value – we find a way to add value to even the most basic processes
OUR WHAT
We have invested over 40 years into the pursuit of making organizations, teams, and their members more productive.
This quest to drive enhanced performance has been anchored by the twinned pillars of Technology Deployment and Capacity Development.
OUR WHO
Trevor E S Smith – Chairman
Trevor is the CEO, and a founding Director of the INFOSERV Group including the Success with People Academy, INFOSERV Institute of Technology, INFOSERV Learning Management System and a joint venture partner in INFOSERV People Tech Solutions and a member of global Extended DISC/FinxS franchise network.
These entities provide technology-driven, human capacity developmental solutions for the more effective leadership, development and management of individuals, teams and organizations.
Trevor is a people skills and performance enhancement specialist.
He is a prolific developer of content that offers unique perspectives on Inter-Personal Relationships, High Performance Teams, Scientific Selling, Conflict Management, Leadership, Customer Service, Strategic Management, Christian Ministry, Stress Management And Time Mastery, e-Competency Frameworks, among others.
The Success with People Academy and the INFOSERV Institute of Technology are recognized by the Society for Human Resource Management (SHRM) to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP recertification. Its Certified Behavioural Coach Award is accredited by the International Coach Federation (ICF).
Trevor is steeped in the development and deployment of technology solutions. These include Learning & Compliance Management Solutions, Online/Virtual Academies, TVET Control System, Interactive Courseware, E-books, E-Competency Framework 2.0, E-Work Plans and E-Onboarding solutions.
Trevor is the author of “Success in Marriage” and “7 Keys to a Lasting Relationship” that are available on Amazon and the developer of the “Certified Behavioural Coach award.
Tessa B Walker – Director/COO
Tessa is an accomplished, outcome-oriented individual with over a decade experience in Senior Management with a privately-held group involved in the Education, Information Technology and Consulting sectors.
She brings exceptional problem-solving skills to the process along with diverse experience in Finance, Accounting and all aspects of the operations of the Group. She has demonstrated expertise in and a dedication to innovating process improvements that positively affect company profitability.
Tessa graduated at the top of the EMBA (University of the West Indies) 2008 graduating class. She has also completed post-graduate studies in Organization Development.
She has a Bachelor of Arts Degree in Mathematics and Asian Studies from Williams College (USA). She is a Certified Extended DISC affiliate and a Certified NCVTET Assessor.
Tessa is the anchor for our technology exploits. She provides a seamless link between our development arm and our clients with whom she consistently forges exception bonds.
She brings her sharp insights into the operations of the enterprise and is integral to the effective functioning of the business.
Her international experience includes working in the ICT sector in the USA and in the Banking and Finance sector in Australia.
Rohan Walker –
